Overview
All Saints Wellness ("we," "us," "our") respects your privacy. This policy explains what information we collect when you use this website or contact us about treatment, how we use it, and the choices you have.
Information We Collect
- Contact information you submit voluntarily, such as your name, phone number, email address, and any message you send through our contact form.
- Basic technical information, such as browser type and pages visited, collected automatically to help us keep the site working well.
- Health-related information you choose to share with our admissions team by phone or in person. This is handled separately from the website and is protected under applicable healthcare privacy law, including HIPAA, once you become a client.
How We Use Your Information
- To respond to inquiries submitted through this site and follow up about treatment options.
- To verify insurance coverage when you request it.
- To improve this website and understand how it's used.
- We do not sell your personal information.
Confidentiality
Conversations with our admissions and clinical team are treated as confidential. Protected health information shared once you become a client is governed by HIPAA and 42 CFR Part 2 (federal confidentiality rules for substance use treatment records), not by this website policy.
Cookies & Third-Party Services
This site may use basic analytics tools to understand traffic patterns. We do not use this data to identify individual visitors for marketing purposes.
Your Rights
You can ask us at any time what information we have about you, request that we correct it, or ask us to delete information you've submitted through this website (this does not apply to protected clinical records, which follow separate healthcare record-retention rules).
Contact Us About Privacy
Questions about this policy can be sent to info@allsaintsrecovery.com or by calling (469) 331-6448.